Cisco TAC’s GenAI Transformation: Building Enterprise Support Agents with LangSmith and LangGraph
From the video description
Cisco's Technical Assistance Center (TAC) shares their comprehensive GenAI transformation journey, from early LLM experiments to production AI agents integrated across Cisco's product ecosystem. In this video, see how LangSmith's observability and LangGraph's modularity enabled agent-to-agent communication at enterprise scale. - Enabled end-to-end traceability across multiple interacting agents
Topics
Sources
Video by LangChain, played through YouTube.
- Indie Picks
Data and selection notes
Indie Picks uses video metadata for classification. The description above is an uploader excerpt, not an independent review.
Indie Picks: Independently collected SaaS and AI product videos, organized by a founder handbook. Topics and relevance are metadata-indexed; full-video editorial review has not been completed. Descriptions are uploader excerpts where available.
Views, duration and playback status refresh separately from the published catalog. When an update fails, existing data remains visible.
Selection checks
- SaaS & AI candidates: Matches the configured criteria
- Editor-approved picks: Editorial review is required