Dell SCAMMED Me - $1500 PC Secret Shopper 2 Part 4

Linus Tech Tips · 3.8M views · 2020-12-02 · 22:51

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Overview

Linus Tech Tips benchmarks the prebuilt PCs from its second Secret Shopper series, shares final thoughts on each integrator and picks a winner. Dell ranked last.

On Hacker News

Used as a source in threads complaining about Dell, particularly aggressive upselling of warranty packages.

Discussed on HN; no positive recommendation is recorded in this export · HN mentions 2021–2023

Topics

Consumer devices & gadgets Computer architecture & CPUs

What people said

netsharc · 2023-07 · Criticism
For a not so glowy opinion of Dell: [VIDEO] TL; DW: LTT bought computers on the phone secret-shopper style and Dell was forcing them the extended/on-site warranty, despite the shopper saying no many times the Dell rep still put these things in the order and charged them for it.
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nerdawson · 2022-10 · Criticism
Anyone else see the Linus Tech Tips secret shopper video covering Dell? They repeatedly try to sell a warranty which they’re told isn’t wanted. Then they tack it on anyway. [VIDEO]
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bellyfullofbac · 2021-09 · Criticism
Did you get extra warranty? [VIDEO] TL;DW: they did a secret shopper laptop buying experience, the sales rep pushed the extra warranty hard, and included it (at cost) despite the buyer declining it.
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Sources

Video by Linus Tech Tips, played through YouTube.

HN Library · Source license

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