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Better Business Bureau 20/20 Investigation

jd415 · 296.5K views · 2010-11-13 · 8:43

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Overview

An ABC 20/20 investigation into whether the Better Business Bureau sells its ratings. It looks at BBB finances, executive pay and how grades relate to paid accreditation.

On Hacker News

HN commenters cite it as evidence that the BBB is a pay-to-play shakedown whenever BBB ratings or accreditation come up.

Recommended by 2 HN people across 2 months · HN mentions 2010–2014

Topics

Media, journalism & propagandaBusiness & economics (other)
Search by tags
bbbconsumer protectioninvestigative journalismaccreditationscams

What people said

aestra · 2014-01 · Recommendation

Hey, that's the BBB we are talking about here. [VIDEO] Watch the whole video if you haven't seen it before.

Read the original HN comment ↗
rkalla · 2011-08 · Recommendation

For anyone else interested in this topic (or doubtful about the claim) 20/20 did an cover story on this: [VIDEO]

Read the original HN comment ↗
aestra · 2014-01 · Reference

They just have to pay the BBB tax to remove it. [VIDEO] That's the shakedown the GP was referring to. The BBB is a scam.

Read the original HN comment ↗

Sources

Video by jd415, played through YouTube.

Data and selection notes

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HN Library: HackerTube export (2026-10-31) and open-index/hacker-news. Upstream summaries and classifications may contain AI errors.

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