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Louis Rossmann dismantles Apple's PR stunt "repair program"

Louis Rossmann · 515K views · 2020-02-07 · 7:11

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Overview

Louis Rossmann criticizes Apple's independent repair provider program as a PR move with invasive contract terms. He argues it does little for independent shops or customers.

On Hacker News

Cited in right-to-repair threads as a repair-shop view of why Apple's program is impractical.

Discussed on HN; no positive recommendation is recorded in this export · HN mentions 2020–2024

Topics

Repair, teardowns & right to repairTech industry & business models
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applelouis rossmannindependent repairright to repaircontracts

What people said

wkat4242 · 2024-01 · Reference

Of course, the pricing is meant to disincentivise you from doing it. Apple is doing the exact same ( [VIDEO] ). They don't want to enable DIY repair but they do this because they have to in some areas. I assume this is also the reason they won't just sell you a battery without a screen.

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elsjaako · 2023-04 · Reference

AFAIK Louis Rossmann has criticized Apple for creating a really unpractical program, calling it "virtually worthless": [VIDEO] Or is there a more recent video where he changes his mind?

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perlpimp · 2020-11 · Reference

Louis has a video on such efforts by apple albeit in different area however also "small bussienss" initiative. [VIDEO]

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Sources

Video by Louis Rossmann, played through YouTube.

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