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Remote.com’s AI Help Desk- Zapier + ChatGPT Workflow Demo

Zapier · 503 views · 2025-05-28 · 3:55

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From the video description

See how Marcus Saito, Head of IT & AI Automation at Remote.com, runs an AI-powered IT help desk that supports 1,800+ distributed employees without the ticket backlog. Watch him stitch together Zapier, Slack, Notion, ChatGPT, Zapier Tables, and Zapier Chatbots to: • Auto-classify incoming requests and set priority — no manual triage • Surface instant AI recommendations from a live knowledge base

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Video by Zapier, played through YouTube.

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