SVP of Product at Disney | Scaling Product Monetization
From the video description
What if you had to knock on your customer’s door to ask them to renew their subscription? Would they happily hand over their money? Ajay Arora, SVP of Product and Engineering at Disney, uses this analogy to explore the secrets of scaling subscription businesses. 🙌 In this talk, Ajay shares lessons from his time at Amazon, Netflix, and Disney. He dives into the three pillars of subscription success: creating emotional utility, balancing acquisition with retention and monetization, and allowing customers to exit gracefully to build trust.
Topics
Sources
Video by Product School, played through YouTube.
- Indie Picks
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