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Twig: Revolutionizing B2B Customer Support with AI-Driven RAG Automation in 2026

QUASA · 45 views · 2026-03-08 · 6:47

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Twig (featured on Quasa.io/projects/twig) is a cutting-edge AI-powered customer support platform that's transforming B2B service operations in 2026. This RAG-based solution from Twig.so enables teams to build, deploy, and scale knowledge agents 10x faster, delivering instant, accurate resolutions for customer queries across email, chat, and in-app channels—achieving up to 60% faster response times and 35%+ improvements in first-contact resolution rates, while outpacing legacy tools like Zendesk or Intercom in AI-driven automation and data integration depth.

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Video by QUASA, played through YouTube.

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