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ChatOps at GitHub - Jesse Newland

Rubyfuza · 31.6K views · 2013-03-16 · 36:27

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Overview

Jesse Newland describes how GitHub uses Hubot, its chat bot, to run operations such as deployment, monitoring, graphing and provisioning from chat rooms. He explains how this improves shared awareness and remote work culture.

On Hacker News

The go-to reference for ChatOps, recommended for the idea of chat as a shared command line where teammates learn by watching.

Recommended by 2 HN people across 2 months · HN mentions 2013–2021

Topics

Cloud, DevOps & reliabilityTesting, debugging & developer tools
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chatopshubotgithubdevopsdeployment

What people said

jzelinskie · 2015-12 · Recommendation

There's a pretty good talk on "chatops" by the guys at GitHub[0]. Basically, it provides a dialog around a "shared command-line" where developers from learn from each other by simply watching chat. I think it's more beneficial to distributed companies. However, my question for those using chatops is basically how do you keep the repository for the bot "tame"? It needs access to _everything_ if you want it to be useful, which means having lots of secrets exposed to the bot. [0]: [VIDEO]

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holman · 2013-11 · Recommendation

Absolutely. As I mentioned, we have 150+ rooms that we chill in, and most of our day-to-day work practices are tied into chat. Mention someone's name in a room they're not present in and we send push notifications to their phone and desktop- works great to pull people in as needed, without needing to distract them with the noise of being in the room 24/7. Our ops team is particularly in deep with chat. Instead of siloing everyone's process off individually in SSH sessions, many operations happen in chat, so everyone can learn and help out when diagnosing problems. They've built some really fascinating tooling around the problems they face- if you're interested, check out @jnewland's talk on ChatOps: [VIDEO]

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sciurus · 2021-01 · Reference

Github is well know for doing chatops for everything . In fact, I think they may have invented the term. Here's a relevant talk from 2013: [VIDEO]

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Sources

Video by Rubyfuza, played through YouTube.

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