AWS re:Invent 2020: Working backwards: Amazon’s approach to innovation
Overview
An AWS re:Invent session explaining Amazon's Working Backwards process, where teams start from customer needs and write a press release and FAQ (PR-FAQ) before building. It covers the five customer questions that frame the process.
On Hacker News
HN cites it as the primary source for Amazon's Working Backwards method whenever product-definition approaches come up.
Topics
Sources
Video by AWS Events, played through YouTube.
Data and selection notes
HN summaries and labels may contain AI errors. HN dates refer to discussions, not video publication.
HN Library: HackerTube export (2026-10-31) and open-index/hacker-news. Upstream summaries and classifications may contain AI errors.
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